Charles G.G. Schmidt & Co., Inc.

Effective Date: May 27, 2026 · Last Updated: May 27, 2026

How we collect, use, and protect your information when you use our website and place orders.

This Privacy Policy explains how Charles G.G. Schmidt & Co., Inc. (“CGG Schmidt,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit or make a purchase at https://cggschmidt.com (the “Site”). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us

We collect information you give us directly when you create an account, place an order, request a quote or custom tool, contact us, leave a comment, or sign up for communications. This may include:

• Name, company name, billing and shipping addresses
• Email address, phone, and fax number
• Order details, custom tool specifications, sketches, or files you submit
• Payment information (processed securely by our payment provider — see below)
• Account login credentials and preferences

Information we collect automatically

When you visit the Site, we and our service providers automatically collect certain technical information, including your IP address, browser type and user-agent string, device information, pages viewed, referring URLs, and the dates and times of your visits. We collect this information using cookies and similar technologies — see our Cookie Policy for details.

Information from third parties

If you choose to log in or register using a social media account, the social platform may share certain profile information with us (such as your name and email address) in accordance with that platform’s settings and privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders and custom tool requests
• Create and manage your account and authenticate logins
• Communicate with you about orders, quotes, technical questions, and support
• Provide customer service and respond to inquiries
• Operate, maintain, secure, and improve the Site and our products
• Detect, prevent, and address fraud, spam, and abuse
• Send you marketing or promotional communications where permitted (you may opt out at any time)
• Comply with our legal, tax, accounting, and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business and as described below:

• Service providers: with vendors who perform services on our behalf, such as payment processing, web hosting, order fulfillment, shipping carriers, email delivery, and analytics.
• Payment processors: card payments are handled by PCI-compliant third-party processors; we do not store full payment card numbers on our servers.
• Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of CGG Schmidt, our customers, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your cart and preferences, secure forms, and understand how the Site is used. For a full description of the cookies we use — including Google Analytics, Google reCAPTCHA, and social media login — and how to manage them, please see our Cookie Policy.

5. Third-Party Services

The Site relies on the following third-party services, each of which may process limited data subject to its own privacy policy:

• WooCommerce: powers our online store, cart, and checkout.
• Google Analytics: helps us understand site traffic and usage. You can opt out using Google’s browser add-on at https://tools.google.com/dlpage/gaoptout.
• Google reCAPTCHA: protects our forms from spam and abuse. Your use is subject to Google’s Privacy Policy and Terms of Service.
• Social media login: lets you sign in with a supported social account; the provider shares basic profile data with us.

6. How Long We Keep Your Data

We retain personal information for as long as needed to provide our products and services, maintain your account, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained in accordance with applicable recordkeeping and tax requirements. When information is no longer needed, we securely delete or anonymize it.

7. How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, update, or delete the data we hold about you, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below. We will respond as required by applicable law and may need to verify your identity first.

California residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion of your personal information; to correct inaccurate information; and to not be discriminated against for exercising your rights. We do not sell your personal information or share it for cross-context behavioral advertising. To submit a request, email info@cggschmidt.com or call our toll-free line below.

International visitors

CGG Schmidt is based in the United States, and your information will be processed and stored in the U.S. If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the U.S. Where required (for example, under the EU/UK GDPR), we process personal data on lawful bases such as performing our contract with you, your consent, and our legitimate business interests, and you may have additional rights including access, rectification, erasure, restriction, and portability.

9. Children’s Privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.